<video id="5t551"><menuitem id="5t551"></menuitem></video>

      1. <tt id="5t551"></tt><b id="5t551"><form id="5t551"><label id="5t551"></label></form></b>

        <font id="5t551"><pre id="5t551"></pre></font>
      2. <tt id="5t551"><noscript id="5t551"><label id="5t551"></label></noscript></tt>

            <b id="5t551"><tbody id="5t551"></tbody></b>
            <b id="5t551"></b>

              <rt id="5t551"><meter id="5t551"></meter></rt>
              carrot carrot carrot Change Centers x cognizanti collaborators create-folder Data Science Decisive Infrastructure download download edit Email exit Facebook files folders future-of-work global sourcing industry info infographic linkedin location Mass Empowerment Mobile First our-latest-thinking pdf question-mark icon_rss save-article search-article search-folders settings icon_share smart-search Smart Sourcing icon_star Twitter Value Webs Virtual Capital workplace Artboard 1
              Insurance

              BPaaS Solution Modernizes IT and Processes for Life Insurance Company


              The Challenge

              A U.S.-based life insurance and investment company struggled with disparate, and often duplicative, legacy systems as a result of a series of mergers and acquisitions over many decades. Half of the supported 13 policy administrative systems were outdated, nearly 70 percent of which posed potential non-compliance and other business risks. A complicated IT landscape and high operating expenses further reduced the company’s ability to fund new product research and hindered its move to a modern, digital environment. The company turned to Cognizant, its long-time IT partner, for a solution to simplify its IT landscape.


              Our Approach

              Cognizant proposed building a proprietary solution based on a business process as a service (BPaaS) approach—to be hosted and maintained by us—that the company would agree to use for a specified time. Such a solution would enable the company to save money, help protect its intellectual property and boost its technical currency. The solution we built—LifeAdmin Core?, powered by Oracle Insurance Policy Administration (OIPA)—was one of the first BPaaS solutions in North America designed specifically for the life insurance industry. We selected OIPA because of its simplicity and capability to protect the company’s intellectual property. LifeAdmin Core’s flexible, rules-based policy administration solution automates business processes and supports rapid deployment, enabling faster product launches and reducing total cost of ownership. Cognizant also manages standard compliance changes globally, at the platform level, which further helps mitigate business risks.

              Improving Customer Service and Satisfaction, Digitally

              At the close of the second year of a six-year engagement, Cognizant had migrated two of the company’s largest applications. Migration of a third application is expected to be completed in the coming months. As these three applications comprise 75 percent of the total policy volume, a major portion of the company’s customer policy data will have been moved from the legacy platform to LifeAdmin Core. This puts the company in a better position to enhance its customer service and use new digital technologies to improve customer satisfaction while Cognizant continues to move the rest of its applications to the single, modern platform.

              SEE THE FULL STORY ?

              20%

              reduction in operating costs

              46%

              reduction in price per policy

              2

              of the company’s largest applications migrated


              SPREAD THE WORD

              日本怡红院